Return Policy
All returns must have an RMA # and the original sales receipt must accompany returns.
We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we may offer an exchange or store credit only. Items must be in "New and Unused Condition". Definition of "New and Unused Condition" is as follows:
* Without showing signs of wear and or damage in any way or manner.
* Within 30 calendar days of the delivery date (After 30 days NO returns are allowed).
* Must not be a special order or a custom, modified, or otherwise altered part.
Unless otherwise noted that it cannot be returned or has a different return policy time period than that of the 30 days noted in that particular item's description.
If an item is received damaged or broken, please contact Customer Service immediately.
Refunds are contingent upon inspection of item(s) once they are received back at our Warehouse.
Refunds will be given on parts ONLY and excludes labor or installation charges, shipping, or any other charges. All parts must be returned in original packaging, cannot be damaged or installed, and must be in original condition. All returned parts must be sent freight prepaid and are subject to a re-boxing fee.
Certain parts are not returnable, including but not limited to wheels and tires that have been mounted and/or installed, electrical items, special orders and closeouts.
Customer returns for parts received as part of a "FREE SHIPPING" offer will be credited for the amount of the returned part(s) less actual outbound shipping charges paid by us and any applicable restocking fee that may apply.
Refunds are subject to a 20% minimum Restocking Fee. Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 Days and/or WITHOUT contacting us will NOT be refunded. Items returned WITHOUT RMA will not be refunded. No Exceptions
*Shipping costs are non-refundable.
*Customer is responsible for all shipping costs.
How To Return
Request an RMA # by contacting FUELED 4WD at INFO@FUELED4WD.COM with your invoice number and reason for return.
After you have sent an RMA request, a customer service representative will be in contact with you with the corresponding RMA # if your return has been approved.
When packaging your parts for shipping, write the RMA # on the outside of the packaging in large, easily visible letters, and include a copy of the original invoice inside the package.
We STRONGLY recommend packing any parts with fragile components with sufficient padding. We are not responsible for products being returned to us that are damaged mid-shipment.
Warranty
Should your product fail after purchase and said products are still under warranty from manufacturer, please contact us and we will assist you in submitting a claim to the manufacturer. Should your product fail after warranty expiration, please contact us and we will assist you in getting the necessary parts for repair from manufacturer. Please note that ALL Warranties are provided by Manufacturer of said items.
Product Pricing Policy
While FUELED 4WD and our affiliates do our best to ensure that the information viewed on our website is as accurate and error-free as possible, mistakes can occur. We do not warrant that product descriptions, and all other content of this website to be entirely accurate, complete, reliable, current, or error-free.
Additionally, barring any pricing inaccuracies, items in your shopping cart should always reflect the most recent price, as is also displayed on the item's product detail page. With respect to the items sold by FUELED 4WD, we cannot confirm the price of an item until you order. Despite our best efforts, pricing inaccuracies can exist. In the event of a pricing inaccuracy, we will proceed at our discretion as follows:
If an item's correct price is lower than our stated price, we will charge the lower amount and ship your item.
If an item's correct price is higher than our stated price, we will take one of these actions:
*Your order will be held, and we will attempt to contact you for further instructions.
*Your order will be cancelled, and we will notify you of the cancellation immediately.
Thank You,
FUELED 4WD
